Wholesalers can now reach out to customers who have expressed interest in their product catalog via B2B, gone so far as added to cart, and then abandoned their purchase without placing an order.
Note The Abandoned Cart feature is available to customers subscribed to the Business plan and above (on new pricing plans) or as an add-on on to lower plans for USD 125/month.
Abandoned Carts would be able to give you insights that might suggest why your customers are not fulfilling their orders in your B2B store. This will be one of the biggest opportunities to increase revenue for your eCommerce business as you can rely on these insights to reach out to your potential customers who had expressed interest but fell through along the way!
What is an abandoned cart feature?
An abandoned shopping cart is an online cart that a customer added items to, but exited the website without purchasing those items. TradeGecko's B2B merchants can now see which of their customers logged onto their store, have added items to their cart, but abandoned their purchase without placing an order.
An overview on how it works on your B2B platform:
View all customers who have abandoned their cart.
Bulk export list of all your customers’ abandoned carts in .CSV format.
Import data into your CRM tools such as Salesforce, Hubspot, or MailChimp, to send out a mass or custom email with details to drive completion.
Are you ready to test out our exciting new feature?
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