When Innova Distribution was set up in 2013, the home fragrances distributor invested in a comprehensive business management software which could automate inventory management, accounting, finance and other administrative processes.
But the staff found it difficult to use and had no idea how to customize it to their needs. Instead of going through the hassle of trying to figure things out, they started using Excel spreadsheets. Eventually, the software became a white elephant.
When the time came for the company to renew the license in April 2016, Innova decided to switch to several cloud-based apps which would take over the functions of the old software: TradeGecko for inventory management, and Xero for accounting.
