QuickBooks Commerce

Overview

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Sunset Guide for the
QuickBooks Commerce standalone product (formerly TradeGecko)

We’re here to provide answers and next steps.

Data Export

How can I export my data? There are existing exporter tools within the product you can use to have your historical data on hand for your transition into another platform. They are listed below:

How can I export my Inventory?

You can download a CSV of all your products by going to your Inventory page > Products > from the Bulk Manage drop-down menu, click on Export Products > click on Download File.

Click here to read more.

How can I export my Price Lists?

You may export your Price lists into CSV by going to Inventory > Price lists > Select All > Bulk Action > Export to CSV.

How can I export my Batches?

You may export your batches into a CSV by going to Inventory > Batches > Export Batches. A file will be generated and you can download it by clicking on the ‘Download’ button.

Click here to read more.

How can I export my Relationships?

You can download a CSV of all your Relationships by going to your Relationship Page > from the Bulk Manage drop-down menu, click on Export Relationships.

Click here to read more.

How do I download all my Customer Details?

You can download all your customer details and relevant information by going into your account and clicking on the Relationships page > Bulk Manage drop-down menu > select Export Relationships > Download File.

Click here to read more.

How do I download a history of all my Sales Orders?

There are three options:

  1. You may choose to download all your PDFs by following the instructions here: Bulk Actions for Sales Orders
  2. Alternatively, you may choose to use our Intelligence section to run reports that you may need on Sales history. More information can be found here: Intelligence Complete Overview
  3. You may also use the 3PL Exporter to download a .CSV file of your invoices. Please follow the 3PL Exporter Guide for more information.

How do I download a history of all my invoices?

There are three options:

  1. You may choose to download all your PDFs by following the instructions here: Bulk Actions for Sales Orders
  2. Alternatively, you may choose to use our Intelligence section to run reports that you may need on Invoices.. More information can be found here: Invoice Reports
  3. You may also use the 3PL Exporter to download a .CSV file of your invoices. Please follow the 3PL Exporter Guide for more information.

How do I download all my shipments?

You may use the 3PL Exporter to download a .CSV file of your fulfilments. Please follow the 3PL Exporter Guide for more information.

How do I download all my returns?

You may download PDFs of all your returns by going to Sales Orders > Returns > Select All > Bulk Actions > Download PDFs. Similar instructions can be found here: Bulk Actions for Sales Orders

You may also use the 3PL Exporter to download a .CSV file of your returns. Please follow the 3PL Exporter Guide for more information.

How do I download all my Purchase Orders?

You may download PDFs of all your returns by going to Stock Control > Purchase Orders > Select All > Bulk Actions > Download PDFs.

Click here to read more.

How do I download a history of all my:

  • Stock Adjustments
  • Stocktakes
  • Stock Transfers

Unfortunately, there is no way to download history of Stock Adjustments, Stocktakes or Stock Transfers.

For Stock Adjustments, we recommend you use the Stock Adjustment Report which you can create from the Intelligence section.

Click here to read more.

How do I download my Bill of Materials?

Please reach out to our Customer Support team by using the in-app help button. A member of the Support team will be able to generate this export for you.

How do I download my Production Orders?

Please reach out to our Customer Support team by using the in-app help button. A member of the Support team will be able to generate this export for you.

How do I download Production and Wastage from manufacturing?

You may use the Intelligence section to download a report on Production and Wastage. Please follow the guide here for more information: Intelligence Complete Overview

How do I download Production Orders and Lead time from manufacturing?

You may use the Intelligence section to download a report on Production Orders and Lead time from manufacturing. Please follow the guide here for more information: Intelligence Complete Overview

I am a B2B eCommerce user. How can I export my:

  • Sales orders
  • Customers
  • Products

For Sales Orders:


For Customers:
You can download a CSV of all your Relationships by going to your Relationship Page > from the Bulk Manage drop-down menu, click on Export Relationships. More information can be found here: How to Export Relationships


For Inventory:
You can download a CSV of all your products by going to your Inventory page > Products > from the Bulk Manage drop-down menu, click on Export Products > click on Download File.

How can I export my B2B Payments and Payouts?

You can now export B2B Payments and Payouts in a CSV format.

Click here to read more.

Which report should I use in Intelligence to download a history of my business?

Intelligence reporting is able to create different reports based on your needs. Please take a look at Intelligence Complete Overview to find a report that will best suit your needs.

Should you require assistance with creating or customizing reports, please use the in-app help button to reach a member of the Customer Support team.

Can I download the automations I’ve created?

Unfortunately, automations cannot be downloaded at the moment.

Can I download the Customer Groups I’ve created?

Unfortunately, customer groups cannot be downloaded at the moment.

How can I download all the images attached to my products?

Please reach out to our Customer Support team by using the in-app help button. A member of the Support team will be able to generate this export for you.

Is there any other tool I can use to export information from my QuickBooks Commerce account?

You may explore the use of our 3PL Exporter to export information such as Sales orders, sales invoices, purchase orders and information regarding fulfilment. 

Please follow the set-up guide here to set-up your 3PL Exporter.

I need help exporting information or using some of these tools. Who can I reach out to?

Please reach out to our Customer Support team by using the in-app help button. A member of the Customer Support team will be able to assist.


For more information/guidance on exporter tools available for use in the QuickBooks Commerce standalone product (formerly TradeGecko), click here.

I am migrating to a third party platform and I need to export my data. Please visit our List of Exporter Tools to facilitate your data export.

You will have an export of your current data handy from doing all these exports, and can re-import them into your next solution per their requirements or simply keep them as a reference.
Will my data be deleted after I exit the platform? You will have access to your data from now until your contract ends with QuickBooks Commerce standalone (formerly TradeGecko).

After June 10, 2022 we will delete all data for privacy.

We encourage you to make use of our export tools to extract relevant information from our platform while you still have access to it. In case you can’t find the information you need listed down on our Sunset Guide or Knowledge Center, then please reach out to us via success@tradegecko.com.
How long will you store data for? We will delete your data after the product retires on June 10, 2022.

If you wish to have your data deleted on or before June 10, 2022, please request a data delete to success@tradegecko.com.
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